SHIPPING & RETURNS
SHIPPING POLICY
Nobody likes shipping costs, except the shipping companies that is.
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With that in mind, we'll darn near split the cost with you and we'll work together to support our USPS!
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Our $5.00 Flat Rate Shipping gets your goodies shipped via USPS Priority Mail. Generally speaking, we'll ship and you can track within 2-4 business days.
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Wooo Whooo...The shipping is on us when you spend $75.00 or more at checkout.
RETURN & EXCHANGE POLICY
At DNTPROD, we expect that you’ll be thrilled with your purchase, but if not:
We’ll refund your method of payment: When you submit your request for refund within 7 days from the date you received the item. (i.e., For an item tracked as received on a Saturday, you must submit a request for refund no later than the following Friday).
We’ll issue a store credit: If your request for refund is submitted within 8 to 14 days from date of receipt.
To submit a Request for Refund simply email us at info@dntprod.com and put ‘Request for Refund’ on the subject line. Please share your reason for return and attach relevant pictures.
You are responsible for shipping the item back to us. Please return the item in good condition and with original packaging. If not returned accordingly, there may be an adjustment to the refund or credit amount. Refunds and credits will then be processed, and you’ll be notified via email.
No refunds or credits will be issued for items on or after 15 days from the date of receipt.
And if we make an error, such as shipping you the incorrect item, we’ll handle the return shipping costs, and upon receipt, we’ll send the correct item to you asap.
Bottom line, when stuff happens and your item doesn’t arrive exactly as expected, we'll do what we can to put a smile back on you face!